IT SOLUTIONS · UAE

Your Trusted IT Solutions Partner in the UAE

One team for the network, the cloud, the security and the software your business runs on. We start with a 30-day diagnostic and propose nothing long-term until you have seen it.

Start with a diagnostic

WHERE TEAMS START

What most clients ask us for first

Managed IT services for small businesses

Help desk, patching, backups and on-call cover for teams too small for an IT department of their own. One number to call, and a monthly report of what we fixed.

SIEM and security monitoring

Security Information and Event Management (SIEM) pulls logs from your firewalls, servers and Microsoft 365 into one place. We tune the alerts so the ones that reach you are worth reading.

IT for your ERP system

An Enterprise Resource Planning (ERP) system is only as reliable as what runs under it. We set up and look after the servers or cloud tenancy, user access, backups and the integrations into finance and stock.

IT asset tracking

Every laptop, licence and switch on one register: who has it, when the warranty ends, when it is due for replacement. Replacements come through Hardware Supply before the old one fails.

IT cloud services

Microsoft 365, Azure and AWS, set up and run for you. Azure and AWS both run regions in the country, so data that has to stay local can.

SERVICES

Ten services, one team

Each one has its own page with what it covers and how we run it.

HOW WE WORK

How the work runs

Our team is based in Doha. Day-to-day support runs remotely, and we plan site visits for the work that needs hands on hardware.

30-day diagnostic first — risk register, system map, quick wins — before we propose anything long-term
One point of contact across all ten services
Remote support day to day, with planned site visits for installs, audits and cutovers
Documentation you keep: configurations, network diagrams and runbooks
A monthly report on tickets, patching and backups

FAQ

Common questions

Do you work with small businesses?

Yes. Managed IT for a small business covers the same ground as for a large one: help desk, patching, backups and security. We size the plan to your users and devices, not to a fixed tier.

Can you take over from our current IT provider?

Yes. The 30-day diagnostic doubles as the handover: we map what is there, collect the credentials and documentation, and flag what needs fixing before we take responsibility for it.

Do you need to be on site?

Not for most of it. Help desk, monitoring and patching run remotely. Installs, cabling, hardware swaps and audits happen on site, and we book those visits in advance.

Where will our data be hosted?

Where you choose. For data that has to stay in the country, we use the in-country Azure or AWS regions and document where everything lives.

OTHER COUNTRIES

Where else we work

START HERE

Get in touch.

Most engagements start with a conversation. Tell us what you're working on and we'll come back to you within one business day.

+974 5149 0825